Privacy Policy
This page explains what personal information Penida Tour Island collects when you contact or book with us, and how we use it.
What we collect
When you message us on WhatsApp, Telegram, email or phone, or use the forms on this website, we receive the details you choose to share, such as your name, phone number, email address, tour date, number of guests and hotel pick-up area.
This website does not have user accounts and does not process payments. The booking and contact forms open WhatsApp or your email app with your message; they do not store your details on our website.
How we use it
- To answer your questions and confirm your booking
- To arrange your speedboat tickets, hotel and pick-up
- To contact you on the day of your tour
- After your tour, to ask if you'd like to leave a review
We never sell your information. We only share what is needed with our partners (such as boat operators and hotels) to run your tour.
Photos
Our guides take photos during your tour and send them to you. We only use photos of guests on our website or social media with their permission. If you'd like a photo removed, just let us know.
Third-party services
This site links to WhatsApp, Telegram, Instagram, Facebook and Tripadvisor, and shows a Google Maps map on the contact page. These services have their own privacy policies.
Contact
Questions about your data? Email penidainfo@gmail.com or message us on WhatsApp at +62 821-4488-2214.